by Paul Quinn | Jun 21, 2018 | Communication Skills, Healthcare, Human Behavior
Photo by Elien Dumon on Unsplash My elderly father once discreetly—and rather desperately—asked a nurse to tell his visitor, a caring but high-strung chatterbox, that visiting hours were over (they weren’t). He just couldn’t bring himself to ask someone to leave who’d...
by Paul Quinn | Jun 13, 2018 | Communication Skills, Handling Conflicts, Human Behavior, Integrity, Personal Development, Relationships, Work-Related Stress, Workplace Etiquette
Oh, the possibilities are horrible. And endless. During your pitch presentation, you realize that your prospective client’s name is misspelled on every slide. You tell the boss you’re coming to her retirement party—and then remember the party was supposed to be a...
by Paul Quinn | Jun 8, 2018 | Communication Skills, Human Behavior, Relationships, Uncategorized
Many years ago I was strolling the French Quarter in New Orleans when I noticed the slow approach of a small, mule-driven flower cart. The man seated on the cart kept it close to the sidewalk, making it easier for passersby to stop and select from his buckets abundant...
